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guarantee to you
We want you to love what we do as much as we do and so if you are unhappy with any aspect of your Lazy Flora delivery, please let us know and we will always make it right. This includes replacing or refunding any plants that don't make it past the first 30 days.
Claire, Lazy Flora Founder
Indoor Subscriptions FAQs
We currently deliver to all postcodes within mainland UK, including Northern Ireland and the Scottish Highlands. We are sorry to say that we’ve had to stop shipping to Ireland and the Republic of Ireland for the time being. If you are unsure about whether we deliver to you, please contact our customer service team who will advise you firstname.lastname@example.org.
Lazy Flora is great for complete beginners, as well as those looking to improve their plant care skills and knowledge. It’s also great for those with more advanced plant knowledge, but who are short of time, or who find it hard to get to a garden centre.
We prepare plant care guides for every single plant we send out, which describe what conditions the plant best thrives in and also covers watering, humidity, flowering, etc. You might have a specific question about your plant, we have a very active Plant Chat Facebook Group and a host of friendly and enthusiastic gardening gurus on hand ready to help. We also have lots of blog posts about the plants we send to you and other information that you might find useful on our website.
We want to make indoor gardening as easy as possible for you while still delivering beautiful and noteworthy plants. The majority of our plants are more on the low-maintenance side which helps if you’re super busy and don’t have much time. Some of our plants will require more attention than others, but we will always give you a detailed care guide so you know exactly how to care for each one.
We aren’t here to trap anyone into a subscription they don’t want, so we make cancelling a subscription super easy: to cancel your subscription any time, email email@example.com and the lovely team there will process it for you, no problem.
This is a wellbeing treat, not a lifelong commitment, for goodness sake!
Yes! You can skip or reschedule a delivery any time. Once you’ve placed an order, your online account page will show you an upcoming delivery schedule, which will let you skip deliveries if you’re not going to be around or don’t want a delivery that month, or change the date to a more convenient one.
We can also do it for you if you email us at firstname.lastname@example.org
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