Lazy Flora FAQs

Here are answers to some of the most commonly-asked questions about Lazy Flora. Something else you need to ask us? Don't hesitate to drop us a line using the form at the bottom of the page.

How long will the plants last?

Lazy Flora outdoor plant collections are designed to last for up to three months, although some will last longer and some may be a little shorter than this. Lazy Flora indoor plants will certainly last longer than three months given the right care and location. The longevity of the plants will depend on many factors, such as the amount of sunlight and shade they receive, and the amount of water you are able to give them. Different plants will also need different amounts of water.

We've designed every single Lazy Flora box to be as hassle-free as possible, but there's no escaping the fact that the better you are able to care for the plants, the longer they will look great. We include specific care instructions with each set of plants that we deliver, so you don't need to worry about not knowing how to care for them - we'll help you with the know-how.

I have a reputation for killing plants because I forget to water them. Is Lazy Flora for me?

Plants need water to live so in order to ensure your Lazy Flora outdoor plants stay beautiful for as long as possible, you will need to find a way of watering your container garden, especially when the weather is hot and dry (which in the UK, I think we can assume won't be that often ;-). For our indoor plants, each plant we ship is unique and some may need more watering than others. With both our outdoor and indoor plants, you will receive specific guides explaining how much water is needed for each plant. Each plant requires different watering policies, some plants need more watering than others, but the biggest killer can actually be over watering. Take a look at each of our guides which can be found on our blog and in your delivery and this will give you the best information on how to care for your new plants.

However, if you're truly terrible at remembering to water plants, you can consider getting yourself a self-watering planter. They require considerably less watering than normal containers. If you're interested to learn more, check out our blog post on self-watering containers. They're actually really clever! This doesn't mean you can forget about watering your plants for three months, and they do require some 'bedding in', but it does mean you need to water them a lot less frequently than if you just had a normal container. Self-watering containers have a reservoir at the bottom of the container which stores water, and a gauge at the top which tells you how full it is. This is especially handy if you're planning on going away, or if you know there's a warm spell coming up.


Do you deliver plants all year round? 

Yes we do! Just because the weather is cold and wet in autumn and winter doesn't mean that mother nature hasn't got some amazing treasures up her sleeve! We seek out the absolute best of every season, and deliver a unique and uplifting outdoor garden design and beautiful luxury indoor plants every single month.

What kinds of plants can I expect in winter outdoor boxes? There are lots of beautiful plants around in winter. In our winter boxes, you might expect some bright berries and delicate winter Cyclamen flowers. You might also see winter vegetables and some seriously bold colours such as Amaryllis and Poinsettias. We might even throw in the the odd miniature Christmas tree. We like to be playful so we’ll try and keep it interesting! The weather dictates massively what outdoor plants we can bring to you and when, and our professional garden designers are abreast of all the trends to bring you gorgeous seasonal displays every month.

How often will I have to water my plants?

There are a great number of variables involved with watering both outdoor and indoor plants. The outside temperature, the humidity in the air is another, the type of soil, the type of plant itself are all important factors. Plants are like humans in the sense that every one is a little bit different.

Even though the outdoor plants we send to you are as hardy as we can find, they all still need water, and often. So you’re going to have to make a bit of a judgement call on this. The soil needs to be moist but not wet at all times. You kind of need to use your intuition and look at how the plants are faring. If they look a bit tired and droopy, they are in need of water. If the soil is dry and cracking, water them right away! If you touch the soil and a pool of water forms where you touch it, you should probably hold off giving your plants any more water for a while. The soil should be moist and springy to the touch, not wet.

At most times of the year in the UK, if you give the container a good amount of water once a week, you should be OK. During the weeks when the weather is warmer, you might need to water it once or twice a day. However, if it rains non-stop for three weeks, you may not need to water the container at all!

Will I have to put fertilizer on the plants?

If you need to fertilize the plants at all during the three months you have them, we will supply you with the fertilizer as part of your plant delivery. We'll give you clear instructions on how to use them, so that you can sit back and relax for the next three months, knowing that all you really have to do is water them.

I don't know anything about gardening, how easy is Lazy Flora to set up?

You don't have to know a thing about plants or gardening to be able to plant up and maintain a Lazy Flora container garden.

All our container boxes are designed for the widest possible variety of conditions, and to thrive with absolutely minimal care. We'll send you super simple step-by-step instructions on how to assemble your container garden so that it looks absolutely gorgeous. We'll even send you gloves to protect your hands.

The only thing you'll need to do is water your plants regularly. We can help you with that too: you can subscribe to our regular and urgent watering reminders, or by getting yourself a fancy self-watering container box (we highly recommend both!). To learn more about self-watering containers, check out our blog post here.

My outdoor space gets a lot of direct sunlight/never gets any sunlight/is super windy, is Lazy Flora for me?

All our Lazy Flora container gardens are designed to live in the widest extremes of situations possible. In all situations, you do have to use your judgement in order to best care for the plants. If it looks as though your plants are getting damaged from being blown around by a strong wind, you might like to try moving them to a more sheltered location, if you have one. If your balcony is a sun trap, you will need to water them more often.

How long does it take to plant up my Lazy Flora container garden?

For a complete newbie gardener, we think it will take about 25 minutes from opening the box to Instagram moment.

We're not talking 15-minute meal timings that only work if you're a professional chef*. Our highly scientific tests have shown that it takes 20 minutes for a total non-gardener to plant up a large balcony box container, and have rounded up to 25 minutes in case you get a phonecall in the middle, or in case your cat/puppy/toddler decides to help.

*Disclaimer: we LOVE 15-minute meals books from celebrity chefs: this is just a joke that we think our very cool Lazy Flora customers will get.

How soon after receiving my delivery do I need to plant the plants?

Plants are living things and will die if they are too hot, too cold, or if they don't get enough water. Plants hate being transported and don't do well in packaging for long, so it's really important that you plant up your plants as soon as possible after receiving them. We're talking a maximum of 24 hours in the packaging after you've received your delivery.

If you aren't able to plant up the container within 24 hours, that's OK, but it's important that you water your new plants within 24 hours of having received them. Plants in small plant pots dry out extremely quickly - much quicker than plants that are in a container garden - so it's really important that you do this as soon as you can.

Where should I store my Lazy Flora box after it arrives?

If you aren't able to open the Lazy Flora box as soon as it arrives, we recommend you store it in a cool place. Depending on the weather, this might be inside or outside (i.e. if it's super hot outside, it might be cooler keeping the box inside your house).

Lazy Flora boxes are all delivered with 24-hour shipping, so taking into account the amount of time it takes to package them up before they are collected, the plants in your box may have been in their box for a little over 24 hours before you receive them. We do all we can to protect the plants, but it is really important that you unpack them as soon as you can, and give them water - they will need it. This will help to ensure the longevity of your plants.

How do I cancel my order?

Indoor plant subscriptions We're sorry to hear you want to cancel your order, but we want to make this easy for you. Please email to request a cancellation and we will process this for you. As long as your order hasn't already been shipped, we will cancel your order and any further orders.

Outdoor plant subscriptions Cancellation for outdoor plant subscriptions is in three month intervals. Your plant collection is always delivered to you at the start of the 3-month interval, so you will receive a plant collection in months 1, 4, 7, 10, 13, 16, 19, etc. Cancellation is therefore possible after the third payment relating to each delivery has been made in months 3, 6, 9, 12, 15, 18, 21, etc. If you let us know in advance of your intention to cancel, we can help you with that. We aren't interested in trapping anyone into a subscription they don't want, but we need to operate this way in order for our business to function. To cancel your subscription, please email any time.

My delivery didn't arrive.

I'm unhappy with an aspect of my delivery, how do I let you know?

We're really bummed out to hear that, but we are super keen to know how to improve. Please tell us more here.

I opened my box and the plants are a looking a little tired. What do I do?

Transportation is a bit of a harrowing ordeal for plants. They are extremely delicate and sensitive to conditions such as oxygen and carbon dioxide levels, as well as sunlight, humidity and temperature. When they are wrapped in plastic in a box, conditions are far from ideal for them, especially if the weather is hot. Just like us, plants need more hydration in hot temperatures, so although we do all we can to protect them in transit, your plants may need a bit of a pick-me-up when they arrive.

Whatever the weather, you should unpack the box and give the plants some water as soon as you can after you receive them, even if you aren’t able to plant them up immediately. They’ll perk up in no time. Keep watering them every morning and evening until you can plant them, then you can take your foot off the gas a little.

How soon after my first delivery will my second delivery arrive?

All our subscriptions renew on the first day of every month. The only exception to this is if you have decided to skip a delivery, or if it is your second delivery from Lazy Flora.
Indoor plants If you place your first subscription order within 7 days of the end of the month, your second order will be placed on the first day of the month that follows the next one (e.g. if you place an order on 25 June, your second order will automatically be placed on 1 August, NOT on 1 July).
Outdoor plants If you place your first subscription order within 1 day of the end of the month, your second payment will be taken on the first day of the month that follows (e.g. if you place an order on 29 June, your second payment will automatically be taken on 1 August, NOT on 1 July).